Hotel Policies

Check-In

  • Check-In time starts at 3:00PM
  • Minimum Check-In age is 18

Cancellation Policy

  • You may cancel or modify your booking up to 72 hours prior to the date of check-in with no charge. Any cancelations made within 72-hours of check-in, or any no-shows will be charged for the full price of the entire booking.

Special Check-In instructions:

  • The front desk is open daily from 8:00AM – 9:00PM
  • If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation.

Check-Out

  • Check-Out time is at 11:00am. Late checkouts are available at an additional fee.

Payment types

  • MasterCard
  • Visa
  • Clave
  • Cash

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

  • All prices are based on 2-person occupancy apart from the 3-bedroom Penthouse. Each extra adult is $20 per night, children under the age of 18 $10 per night, children 5 and under stay for free.
  • Rates do not include 10% sales tax.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.