Hotel Policies

Check-in

  • Check-in time starts at 3:00PM
  • Minimum check-in age is 18

Cancellation Policy

  • You may cancel or modify your booking up to 24hrs before the date of check in. After that time you will be charged in full for your stay in the event of a late cancellation or a no-show.

Special check-in instructions:

  • The front desk is open daily from 8:00AM – 9:00PM
  • If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation.

Check-out

  • Check-out time is noon

Payment types

  • MasterCard
  • Visa
  • Clave
  • Cash

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

  • All prices are based on 2-person occupancy apart from the 3-bedroom Penthouse. Each extra adult is $20 per night, children under the age of 18 $10 per night, children 5 and under stay for free. Fees do not include 10% tax.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.